Customer Case

Lubavitch Educational Center (LECFL)

Shared Contacts for Gmail® helped us to successfully integrate Google Workplace and Google Voice. Now, whenever a student or a parent is calling any teacher, the caller and details of the person appears as soon as the phone rings!

LECFL Integration with Shared Contacts for Gmail
Mobile devices
Shared contacts
Saved work hours
The Customer

The Lubavitch Educational Center LECFL is a school with classes ranging from preschool to high school located in Miami, Florida. The organization uses Google for Education and takes advantage of Google Voice to assign and collect homework.

The Challenge

01 . Identify contacts on Google Voice

The teachers must distribute multiple address books (containing lists of students) among fellow teachers or teacher groups. These shared contacts need to be accessible not only from laptops but also from other mobile devices. Moreover, the shared contacts must be identifiable through Google Voice caller ID, enabling teachers to recognize that the caller is affiliated with the institution.

02 . Need different access levels

Faculty members should have different access permissions to manage contacts as needed. Some should be allowed to edit while others can be allowed to delete. Others must only have view-only access. Hence, the owner of the contact list must be able to assign various level of management among their colleagues.

The Solution

After installing Shared Contacts for Gmail from the Google Workspace Marketplace, the school administrator immediately began sharing the class rosters to the concerned teachers. Consequently, the shared contacts instantly appeared to the faculty's authorized mobile devices. It worked smoothly as Google Voice Caller ID was able to identify the calls coming from the registered number of the student.

"Shared Contacts for Gmail allowed our teachers to see class rosters and other contact details right on their mobile devices. So when they receive an incoming call, Google Voice uses the contacts to identify the caller."

Rabbi Menachem Tauber, Computer Science Teacher
Saved work hours