Privacy Policy

This privacy statement describes how Gapps Experts Inc. collects and uses the information you provide on Shared Contacts for Gmail®, MAPI for Gmail® and other online applications provided by Gapps Experts Inc. It also describes the choices available to you regarding our use of your information and how you can access and update this information.

A. Collection and Use

We collect the following personal information from you :

Shared Contacts for Gmail®:

  1. Your Google contacts: (Read / Write): Used to synchronize the contacts you wish to share with other users.
  2. Your Google User Info (Read Only) : Used to authenticate you when you log to the application and to display your user profile.
  3. Your Google Directory info (Read / Write) : Used to know the users and mailing lists of your domain in order to allow you to share contacts with them. Write permission is used to let the user update their directory profile using the application.
  4. Your Google Licences (Read Only) : Used to provide automated discounts, packages and promotion are based on Google licences.

MAPI for Gmail® :

  1. Your Google User Info (Read Only) : Used to authenticate you when you log to the application.
  2. Your Google Emails: Used to create draft email and attach the file that you want to send.

It is important to remind you that Gapps Experts Inc. does not retrieve any emails messages or documents from your Google accounts. Contacts are retrieved only for synchronization purposes and are immediately hashed. For further information read section F for “Information Stored”.

Shared Contacts for Gmail® respects your privacy and treats your data with utmost care. The data we receive from Google APIs is used solely to provide and improve our services to you. We adhere to Google API Services User Data Policy, including the Limited Use requirements, which means your data is never used for advertising or transferred to other apps without your explicit consent. You can read more about these policies here.

B. We use this information to

  1. Facilitate and administer business services you have requested through our applications.
  2. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

C. Disclosure to Third Parties

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as offering customer support services. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your personal information:

  1. As required by law, such as to comply with a subpoena, or similar legal process.
  2. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  3. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice through our app of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  4. To any other third party with your prior consent to do so

D. Security

The security of your personal information is important to us. We take commercially reasonable measures and follow generally accepted standards to protect the information you provide us, both during transmission and once we receive it. For example, if you provide sensitive information such as a credit card number when purchasing an app or through the app itself, the information you provide is transmitted via encryption using technologies such as secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security of your information.

E. Tracking Technologies

Gapps Experts Inc. uses Google Analytics to analyse user’s use of the Shared Contacts for Gmail®’s website. Google Analytics tracking code is implemented in and and provides us with aggregated data in order to help us make informed business decisions. To help us track sales and other conversions, we also use Adwords Conversion Tracking cookies. In addition, we use Remarketing and targeted Audiences to advertise across the Internet. Along with the Google Analytics cookie, the DoubleClick cookie is collected by Google based on the user’s browsing history. This helps us gain a more accurate understanding of our visitors’ demographics, behaviours and interests. We further associate the reports with individual personally identifiable information that users may have shared with us. If you want to opt-out of Google’s use of cookies, please change your settings by going to Google’s Ad Settings page. We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our app. For example, we will know how many users access a specific area or feature within the app and which links or ads they clicked on. We use this aggregated information to understand and optimize how our app is used, improve our marketing efforts, and provide content and features that are of interest to you. Ultimately, Google, as a third party, controls information collected through Google Analytics. Please check and read carefully its privacy practices prior to using the Shared Contacts for Gmail®’s website. You may review information about Google’s privacy practices with respect to Google Analytics.

F. Information stored

Gapps Experts Inc. stores only information that is required to complete the synchronization services. (Check our GDPR page to know more about it)

Shared Contacts for Gmail® is synchronizing your contacts by comparing hashes, which allows the service to detect changes without exposing any of your data in non encrypted form on our systems.

If you activate the “Contacts backup” feature, we will store your contacts as long as your paid subscription is active. You will be able to request deletion of this data at all times.

Even if you install the Gmail addon and grant access to your Gmail data, we never store any of your emails in our systems. We use this access only to be able to show your email senders’ contact information.

Your information is stored 6 months after your account expiry. However, you can request for total deletion at any time prior to this grace period.

G. Accessing Your Information

To review, correct, or update your account information (Company name, user names / address, group names name, payment info, address), please contact your company’s G Suite / Google Workspace administrator, who may access the app directly to review and modify this information or will update this information through your G Suite console.

We will retain that information for as long as your account is active or as needed to provide you services. If you wish to close your account or request that we no longer use your information to provide you services, contact your organization’s Administrator.

Your administrator may choose to uninstall this app, at which time the account administrator is responsible for notifying you regarding your company’s discontinued use of this app. We shall retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

H. Accessing your contacts’ information

To access your contacts, you may use Shared Contacts for Gmail® dashboard or Gmail Contacts interface ( ) or, if you are using the Corporate Edition of Shared Contacts for Gmail® and have enabled backup, you or your administrator will be able to access / delete this information on the “Backup” page ( )

Applications provided by Gapps Experts Inc are GDPR compliant.

I. Privacy Statement Updates

We may update this privacy statement to reflect changes to our business or this app as it pertains to the information collected from you and our use of it. If the change impacts how we use or handle information collected from you, we will email you and/or your organization’s administrator, or post a notice where you first access this app prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

J. Contact

You can contact us by writing or email us or call us on the details listed on our contact page.