Actwell
Optimizing Contact Management for Emergency Response Trainers
Emergency response trainers require a dependable and cost-effective app for seamless communication and contact sharing during large-scale emergencies. The app should prioritize ease of use, enabling quick access to shared contacts and information without adding unnecessary complexity.
5
Employees
5
Mobile devices
300
Shared contacts
50
Saved work hours
The Customer
ACTWELL First Aid & Training is a leading provider of First Aid, Fire, and Emergency training in Canberra. Established by a Firefighter and Teacher, its mission goes beyond basic instruction. It is dedicated to empowering the community with life-saving skills and the confidence to apply them in real-life situations.
The Challenge
01 . Fast and reliable contact sharing
As an emergency response trainer, they've established a network of first responders. However, only one person holds the contact database. Their reliance on a single person for contact management creates vulnerabilities.
If this individual becomes unavailable, communication and coordination could be severely disrupted. A centralized contact database would ensure efficient information sharing and faster response times.
This would not only reduce the risk of delays in critical situations but also enhance the organization's reputation as a reliable and effective emergency response provider.
02 . Budget friendly solution
As a small organization with limited resources, they require an affordable solution for contact sharing. Getting a CRM is unnecessary because they only need to share contacts. They don’t want to pay for features they won’t be using much.
The Solution The educational institution received a discount from the friendly and supportive customer success team at Shared Contacts for Gmail. The team also provided a product demonstration, emphasizing the convenient 2-way synchronization with Google Contacts. This feature allows Editors to seamlessly view, create, or update shared contacts directly from Google Contacts or the Shared Contacts dashboard.
Helpful Features 
Non-Profit Discount
Schools, non-profit organizations, and non-governmental organizations are eligible for special discount rates.
Google contacts sharing
Share contact lists and Google Contacts labels with your team, who will instantly see the shared contacts in their dashboard, in Google Contacts, their mobile devices and other third-party apps.
2-way synchronization with Google Contacts
Editors can see, create or update the shared contacts directly from Google Contacts or from their Shared Contacts dashboard.
The Result Actwell is very happy to finally have a contact sharing app that allows them to share contact groups (labels). They find the app easy to use which makes their life easier.
We are a small company who uses the Google Suite for our business needs. Being able to share contacts and create contact lists is essential in any organization and getsharedcontacts.com, who are a partner of Google, offer this service. It's easy to use and makes life so much easier. If you do have any queries, the customer service is excellent and they reply very quickly. I haven't had any problems and highly recommend this service.
50
Saved work hours
