Resend and Accept a Shared Contact Invitation in Google Contacts
When a label is shared with a user who has not yet installed ContactsFlow™ (formerly Shared Contacts for Gmail™), the collaborator receives an email invitation to access the shared contact label. To complete the setup, the collaborator must grant permission to ContactsFlow™ to access their account.
Until the collaborator accepts the invitation, the owner will see a ⚠ icon on the collaborator’s avatar. If the collaborator cannot find the original email, the owner can resend the invitation or share the access link directly.
Resend the Invitation or Share the Access Link
Time needed: 3 minutes
The owner should resend the invitation if the collaborator cannot find or did not receive the original email. Alternatively, the owner can share the access link to provide immediate access or send it through another channel, such as chat or instant messaging.
- Locate the label showing a ⚠ icon on the collaborator’s avatar, then click the avatar to view the sharing details.
This indicates that the collaborator has already received an invitation to access the label but has not yet accepted it.
- Click ‘More info’ on the collaborator with an invitation pending status.
Collaborators with an Invitation Pending status do not yet have access to the contact label.
- Choose to ‘resend invite’ or ‘copy link’.
Click “Resend invite” to automatically send a new email to the collaborator. Click “Copy link” to copy the access link and share it through a messaging app for quicker access. Both options direct the collaborator to grant permission to the app and access the shared contacts.
Now that the owner has re-send the invite, the invited collaborator must accept the invitation. the owner
Voila! The shared label is now visible on the ContactsFlow™ (formerly Shared Contacts for Gmail™) dashboard and in Google Contacts, synchronized in real-time.
Troubleshooting
What does it mean when the invited collaborator exhibits an “Invitation sent” message?
The recipient will need to accept the invitation contained in the email they received.
What If the invitee didn’t receive the invitation email OR If a message shows “Invalid Invitation”?
– The inviter must click ‘Resend invite’ or alternatively the inviter must send them the link directly by clicking on “More Info” > “Copy” link and then send them by email or chat.
– If Recipient never received the invitation or shared contact, they must check in their spam folder for “has shared contacts with you”. If not in their spam folder, copy invite and send it directly through chat or any IM.
What must I do if I receive a message that shows “You are not logged on the expected account”?
The user must check their account and log with the same email address that was invited.
What does the “check mark” mean under a collaborator status?
If, on the inviting user’s dashboard, the invited collaborator exhibits a “check mark”, the shared label will appear in less than 5 minutes on their end and in their Google contacts.
What does it mean if a collaborator exhibits a ‘⚠’ symbol?
Do not stress, it simply means that the share was unsuccessful. Click onto the symbol to see what the problem is.
I have shared my contacts, but my colleague cannot see them?
– The recipient must make sure they have accepted the invitation, or you must try accepting the invitation from an incognito window or a different browser.
– If the problems still proceeds, simply log out of all Google accounts from that browser, clean up all cookies and cache then log in to the correct account to accept the invitation.
If you have any further questions regarding ContactsFlow™ (formerly Shared Contacts for Gmail™) and Invitations, contact our support!
This is how easy it is to share your Google Contacts by using ContactsFlow™ (formerly Shared Contacts for Gmail™)®.
