T-Mobile
Set Access Levels for Shared Contacts
67000
Employees
70000
Mobile devices
3850000
Shared contacts
530500
Saved work hours
The Customer
T-Mobile Business provides companies with Hosted Mobility Management Services (HMMS). Their turnkey MDM solution can manage licensing, installation, and mobile-policy configuration. It also offers ongoing user support as an extension of its enterprise IT departments. T-Mobile HMMS is available via a cloud-based or on-premises (virtual cloud) platform. However, no contact sharing or contact sync access control is provided in the current solution.
The Challenge
01 . Have a synch contact list
T-Mobile needs a solution that would allow customers to sync a centralized contact list from various mobile devices. In some cases, these mobile devices are deployed with limited or no access to consumer applications.
02 . Contact list to work offline
Worse, there may be no internet data connection. Hence, the solution would need to work on the device's native contacts book.
The Solution ContactsFlow™ (formerly Shared Contacts for Gmail™) proposed a simple solution to address all these needs. Admin and sales staff can create and manage centralized contact lists and have it automatically synced to as many devices as they need. User permissions would then be set so that the end users would never be able to add/edit/delete information from the central list with their devices.
Helpful Features 
Permissions Management
Owners can decide if their collaborators can view only the shared contacts or also modify, delete or reshare them. They can also transfer the ownership of a whole contact list.
Android / iOS Apps
Manage your users, your contact lists and your google contacts labels directly from your phone.
Google Contacts sharing
Share contact lists and Google Contacts labels with your team, who will instantly see the shared contacts in their dashboard, in Google Contacts, their mobile devices and other third-party apps.
The Result Now, T-Mobile Business customers who opted for HMMS enjoy contact sharing or contact sync access control. They no longer need to install a separate app for this service. Plus, being able to set user permissions grants them more control over the changes that can be made to their contact database.
"ContactsFlow™ (formerly Shared Contacts for Gmail™) helped the employees of our customers to access a shared contact list with different access permissions from their Android and Apple devices. Some users could add/update shared contacts, others had only read permissions. This control over contacts on mobile phones was something no MDM solution on the market could offer, besides Google Workspace coupled with ContactsFlow™ (formerly Shared Contacts for Gmail™)."
530500
Saved work hours
