Sync Google LDAP Directory with Employees’ Mobile Phones

Your company’s Google Workspace LDAP Directory contains the names, email addresses, phone numbers, and other information of the employees of your organization. That directory (aka Global Address List) is accessible in Google Contacts when you access it through your computer.

However, Google Contacts does not automatically synchronize the company directory contacts with mobile phones. As a result, users cannot immediately send a message through SMS, WhatsApp, or other mobile messaging apps to newly added organization members from your Google Workspace Directory. Hence, time can be wasted in searching the welcome email or asking around for the new co-worker’s contact details.

Shared Contacts for Gmail® solves this problem. With its instant synchronization feature, your Google Workspace LDAP Directory contacts will be synchronized with your mobile phones, even offline.

Time needed: 1 minute.

You can synchronize LDAP with your employee’s mobile phone by following these steps:

  1. Log in with your Google Admin account to Shared Contacts for Gmail®.

    If you don’t have the app yet, follow these steps on how to start your free trial.

  2. From the GSC dashboard, enable the directory.

  3. Next, click the topmost share icon.

    access ldap from mobile phone

  4. Add the authorized collaborators.

    Type in the name of an individual or group whom you want to share the directory with. You can even add users outside of your domain. Set their permission level, then click Share.how to sync ldap to phone adding collaborators

  5. Next, allow “Mobile & Outlook” sync by ensuring the toggle button is switched on.

    It will sync the contact details with all your apps and devices.how to sync ldap to phone toggle

  6. Now, you have synchronized your Google Workspace Directory with the mobile phones of your users.

    Your company address book is available for them at all times and on all devices.synchronized directory

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