Directory Sync lets you share Google Workspace directories -or specific Organization Units- with your users. It allows them to communicate seamlessly with their colleagues —whether on mobile devices, Google Workspace apps (Docs, Slides, Calendar), or third-party tools like WhatsApp, Zoom, and Slack.
With Directory Sync, caller ID on iPhone and Android devices always shows the caller’s picture, name, and department — thanks to continuous synchronization between the Google Workspace Global Address List and users’ mobile contacts.
If your organization uses multiple Google Workspace domains, users usually can’t see people from other domains in their contacts. With Directory Synchronization, contacts from all domains are unified, allowing users to see and find colleagues across domains instantly—in autocomplete, mobile contacts, and more—without any manual effort.
Easily grant access to your directory for external groups, freelancers, or partners—so they can find the contacts they need without repeatedly asking for information.
This directory feature reduces the admin’s workload by authorizing non-admin users to manage the directory contacts or their own personal info.
Users can update their directory info via the app dashboard, ensuring everyone sees or connects with their latest contact details in the directory.
Strata Studios faced ongoing challenges in keeping their dynamic company directory up to date, leading to communication breakdowns and project delays. Here's how they overcame this issue.
Health Chain Organization fixed cross-domain contact visibility and eliminated caller ID confusion using Shared Contacts for Gmail™, enabling global logistics coordination.
See how this parent company gained unified contact visibility across multiple domains—while maintaining field-level privacy control.
It’s your lucky day. You can try Shared Contacts for Gmail for free, with no additional commitments. Simply start a free 15-day trial, install the app, and see for yourself.