{"id":23205,"date":"2023-01-09T12:36:20","date_gmt":"2023-01-09T12:36:20","guid":{"rendered":"https:\/\/www.getsharedcontacts.com\/customer-stories\/arc\/"},"modified":"2024-08-26T08:32:47","modified_gmt":"2024-08-26T08:32:47","slug":"arc","status":"publish","type":"customer_stories","link":"https:\/\/getsharedcontacts.com\/pt-pt\/customer-stories\/arc\/","title":{"rendered":"ARC"},"content":{"rendered":"<h2><strong>O CLIENTE<\/strong><\/h2>\n<p><span data-sheets-value=\"{\"1\":2,\"2\":\"Arc is an Insurance and Pension Agency located in Austria. They are also part of Uniqa Group, The one of the leading insurance groups in its core markets of Austria and Central and Eastern Europe (CEE). Uniqa has approximately 40 companies in 19 countries and serve more than 10 million customers.\"}\" data-sheets-userformat=\"{\"2\":11203,\"3\":{\"1\":0},\"4\":[null,2,13228792],\"9\":0,\"10\":1,\"11\":4,\"12\":0,\"14\":[null,2,0],\"16\":8}\">Arc \u00e9 uma ag\u00eancia de seguros e pens\u00f5es localizada na \u00c1ustria. Eles fazem parte do Grupo Uniqa. Uniqa \u00e9 um dos principais grupos seguradores nos seus principais mercados da \u00c1ustria e da Europa Central e Oriental (CEE). A Uniqa tem aproximadamente 40 empresas em 19 pa\u00edses e serve mais de 10 milh\u00f5es de clientes.<\/span><\/p>\n<h2><strong>O DESAFIO<\/strong><\/h2>\n<p><span data-sheets-value=\"{\"1\":2,\"2\":\"Arc was looking for an easy solution to provide address books accessible by the entire organization (40 offices) from their Gmail account, their mobile phone or their Google Contacts manager.\\n\\nGoogle does not provide a feature to share lists of contacts, does not synchronize contacts seamlessly &amp; delegation feature has several limitations. Franz M\u00fchlbacher, Managing Director of Arc; explained that since they started using G Suite\/Google Workspace, they couldn\u2019t find a solution to properly manage the company contacts\u2019 across the company. They are part of a big organization and it was essential to makespecific contacts accessible to the proper departments and people: \u201cSome contacts are for the back office, others for the front office &amp; some have to be divided between the different agents.\u201d\"}\" data-sheets-userformat=\"{\"2\":11203,\"3\":{\"1\":0},\"4\":[null,2,13228792],\"9\":0,\"10\":1,\"11\":4,\"12\":0,\"14\":[null,2,0],\"16\":8}\">A Arc estava \u00e0 procura de uma solu\u00e7\u00e3o f\u00e1cil para fornecer livros de endere\u00e7os acess\u00edveis por toda a organiza\u00e7\u00e3o (40 escrit\u00f3rios) a partir da sua conta Gmail, do seu telem\u00f3vel, ou do seu gestor de Contactos Google.<\/span>  A Google n\u00e3o disponibiliza uma funcionalidade para partilhar listas de contactos. N\u00e3o sincroniza os contactos de forma cont\u00ednua e a sua caracter\u00edstica de delega\u00e7\u00e3o tem v\u00e1rias limita\u00e7\u00f5es. Franz M\u00fchlbacher, Director Geral da Arc, explicou que desde que come\u00e7aram a utilizar o G Suite\/Google Workspace, n\u00e3o conseguiram encontrar uma solu\u00e7\u00e3o para gerir adequadamente os &#8220;contactos da empresa&#8221; em toda a empresa. Fazem parte de uma grande organiza\u00e7\u00e3o. Assim, \u00e9 essencial tornar os contactos espec\u00edficos acess\u00edveis aos departamentos e pessoas adequadas. &#8220;Alguns contactos s\u00e3o para o back office, outros para o front office. Al\u00e9m disso, alguns t\u00eam de ser divididos entre os diferentes agentes.&#8221;  <\/p>\n<h2><strong>A SOLU\u00c7\u00c3O<\/strong><\/h2>\n<p><span data-sheets-value=\"{\"1\":2,\"2\":\"ContactsFlow\u2122 (formerly Shared Contacts for Gmail\u2122) filled a gap in the Arc\u2019s Google Cloud environment ,adding essential features to where they were missing. Now Arc has the possibility to have organized and updated contact groups. Furthermore, the organization can easily distribute the contacts to the appropriate lists, so that the person gets it automatically in their Google account!\"}\" data-sheets-userformat=\"{\"2\":11203,\"3\":{\"1\":0},\"4\":[null,2,13228792],\"9\":0,\"10\":1,\"11\":4,\"12\":0,\"14\":[null,2,0],\"16\":8}\"><a href=\"https:\/\/www.getsharedcontacts.com\/\">Os contactos partilhados para o Gmail\u00ae<\/a> preencheram uma lacuna no ambiente Google Cloud da Arc, acrescentando funcionalidades essenciais onde estas n\u00e3o existiam. Agora a Arc tem a possibilidade de ter as suas <a href=\"https:\/\/www.getsharedcontacts.com\/benefits-of-having-a-company-directory-app\/\">agendas de endere\u00e7os organizadas<\/a> e actualizadas. Al\u00e9m disso, a organiza\u00e7\u00e3o pode facilmente distribuir os contactos aos grupos apropriados. Por sua vez, os contactos partilhados aparecem no preenchimento autom\u00e1tico no campo do destinat\u00e1rio das aplica\u00e7\u00f5es ligadas \u00e0 conta Google do utilizador.<\/span><\/p>\n<h2>O QUE \u00c9 QUE ELES DISSERAM<\/h2>\n<p><span data-sheets-value=\"{\"1\":2,\"2\":\"\u201cOne of the best services I had for work! \u2026and very professional and friendly people!\u201d- Franz M\u00fchlbacher, Managing Director\"}\" data-sheets-userformat=\"{\"2\":11203,\"3\":{\"1\":0},\"4\":[null,2,13228792],\"9\":0,\"10\":1,\"11\":4,\"12\":0,\"14\":[null,2,0],\"16\":8}\">&#8220;Um dos melhores servi\u00e7os que tive para trabalhar! Al\u00e9m disso, as pessoas s\u00e3o muito profissionais e simp\u00e1ticas!&#8221;<\/span><span data-sheets-value=\"{\"1\":2,\"2\":\"\u201cOne of the best services I had for work! \u2026and very professional and friendly people!\u201d- Franz M\u00fchlbacher, Managing Director\"}\" data-sheets-userformat=\"{\"2\":11203,\"3\":{\"1\":0},\"4\":[null,2,13228792],\"9\":0,\"10\":1,\"11\":4,\"12\":0,\"14\":[null,2,0],\"16\":8}\">&#8211; <em>Franz M\u00fchlbacher<\/em>, Diretor Geral<\/span><\/p>\n<div class=\"cta-item section half-spacing total-half-padding background-dark\"><div class=\"container\"><div class=\"row align-items-center\"><div class=\"col-12 col-md-6\"><div class=\"cta-title\" style=\"color:#fff\">Inscreve-te no ContactsFlow\u2122<\/div><div class=\"cta-sub-title mt-3\" style=\"color:#fff\">Centraliza e partilha os teus contactos<\/div><\/div><div class=\"col-12 col-md-6 text-center\"><a onclick=\"dataLayer.push({'event': '[Blogue - CTA 2 - Inscreve-te no ContactsFlow - Inscrever-se]', 'website' : 'pt-pt', 'location' : 'pt-pt'})\" target=\"_self\" href=\"#\"  class=\"button default mr-3 \" data-toggle=\"modal\" data-target=\"#myModal\" data-form=\"[Blogue - CTA 2 - Inscreve-te no ContactsFlow - Inscrever-se]\">Inscreve-te<\/a><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>O ContactsFlow\u2122 (formerly Shared Contacts for Gmail\u2122) \u00e9 a solu\u00e7\u00e3o mais simples para a partilha de contactos numa organiza\u00e7\u00e3o distribu\u00edda por 19 pa\u00edses.<\/p>\n","protected":false},"author":4,"featured_media":20430,"parent":0,"template":"","class_list":["post-23205","customer_stories","type-customer_stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/getsharedcontacts.com\/pt-pt\/wp-json\/wp\/v2\/customer_stories\/23205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getsharedcontacts.com\/pt-pt\/wp-json\/wp\/v2\/customer_stories"}],"about":[{"href":"https:\/\/getsharedcontacts.com\/pt-pt\/wp-json\/wp\/v2\/types\/customer_stories"}],"author":[{"embeddable":true,"href":"https:\/\/getsharedcontacts.com\/pt-pt\/wp-json\/wp\/v2\/users\/4"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/getsharedcontacts.com\/pt-pt\/wp-json\/wp\/v2\/media\/20430"}],"wp:attachment":[{"href":"https:\/\/getsharedcontacts.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=23205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}