{"id":19984,"date":"2022-09-30T10:35:04","date_gmt":"2022-09-30T10:35:04","guid":{"rendered":"https:\/\/www.getsharedcontacts.com\/knowledge-base\/comment-liberer-des-licences-pour-les-utilisateurs-qui-sont-partis\/"},"modified":"2024-04-09T10:32:47","modified_gmt":"2024-04-09T10:32:47","slug":"comment-liberer-des-licences-pour-les-utilisateurs-qui-sont-partis","status":"publish","type":"knowledge-base","link":"https:\/\/getsharedcontacts.com\/fr\/knowledge-base\/comment-liberer-des-licences-pour-les-utilisateurs-qui-sont-partis\/","title":{"rendered":"Comment lib\u00e9rer des licences pour les utilisateurs qui sont partis"},"content":{"rendered":"\n<p>Lorsque des employ\u00e9s quittent une entreprise ou qu&#8217;un utilisateur n&#8217;a plus besoin d&#8217;acc\u00e9der aux contacts partag\u00e9s, nous recommandons de supprimer cet utilisateur de toutes les \u00e9tiquettes auxquelles il \u00e9tait invit\u00e9, afin d&#8217;\u00e9viter d&#8217;utiliser une licence pour lui.<\/p>\n\n<div class=\"schema-how-to wp-block-yoast-how-to-block\"><p class=\"schema-how-to-total-time\"><span class=\"schema-how-to-duration-time-text\">Time needed:&nbsp;<\/span>2 minutes<\/p><p class=\"schema-how-to-description\"><meta charset=\"utf-8\">Suivez la proc\u00e9dure suivante afin de supprimer un utilisateur parti :<br><\/p> <ol class=\"schema-how-to-steps\"><li class=\"schema-how-to-step\" id=\"how-to-step-1629796781865\"><strong class=\"schema-how-to-step-name\">Connectez-vous \u00e0 votre compte <a href=\"https:\/\/www.getsharedcontacts.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Contacts partag\u00e9s pour Gmail\u00ae<\/a>.<\/strong> <p class=\"schema-how-to-step-text\"><br>Cliquez sur le bouton &#8220;Se connecter avec Google&#8221; en haut.<br><br><img loading=\"lazy\" decoding=\"async\" width=\"1917\" height=\"888\" src=\"https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/11\/log-in-to-your-shared-contacts-manager.png\" class=\"attachment-full size-full\" alt=\"Sign in to your Shared Contacts Manager on ContactsFlow\u2122 (formerly Shared Contacts for Gmail\u2122)\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/11\/log-in-to-your-shared-contacts-manager.png 1917w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/11\/log-in-to-your-shared-contacts-manager-300x139.png 300w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/11\/log-in-to-your-shared-contacts-manager-1024x474.png 1024w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/11\/log-in-to-your-shared-contacts-manager-150x69.png 150w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/11\/log-in-to-your-shared-contacts-manager-768x356.png 768w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/11\/log-in-to-your-shared-contacts-manager-1536x712.png 1536w\" sizes=\"auto, (max-width: 1917px) 100vw, 1917px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1629797852258\"><strong class=\"schema-how-to-step-name\">Cliquez sur &#8220;Utilisateurs et licences&#8221;.  <\/strong> <p class=\"schema-how-to-step-text\"><br>La rubrique &#8220;Utilisateurs et licences&#8221; vous donne un aper\u00e7u du statut et des labels auxquels appartiennent les utilisateurs.<br><br><br><img loading=\"lazy\" decoding=\"async\" width=\"2880\" height=\"1264\" src=\"https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-on-users-licenses.png\" class=\"attachment-full size-full\" alt=\"Click on users &amp; licenses\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-on-users-licenses.png 2880w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-on-users-licenses-300x132.png 300w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-on-users-licenses-1024x449.png 1024w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-on-users-licenses-150x66.png 150w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-on-users-licenses-768x337.png 768w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-on-users-licenses-1536x674.png 1536w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-on-users-licenses-2048x899.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1629797653874\"><strong class=\"schema-how-to-step-name\">Trouvez l&#8217;utilisateur dont vous voulez retirer la licence.<\/strong> <p class=\"schema-how-to-step-text\"><br>Pour lib\u00e9rer une licence, il faut cliquer sur l&#8217;ic\u00f4ne qui appara\u00eetra lorsque l&#8217;utilisateur passera sa souris entre le statut de la licence et les colonnes des \u00e9tiquettes.<br><br><img loading=\"lazy\" decoding=\"async\" width=\"2270\" height=\"1356\" src=\"https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Find-user-you-want-to-remove.png\" class=\"attachment-full size-full\" alt=\"Find user you want to remove\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Find-user-you-want-to-remove.png 2270w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Find-user-you-want-to-remove-300x179.png 300w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Find-user-you-want-to-remove-1024x612.png 1024w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Find-user-you-want-to-remove-150x90.png 150w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Find-user-you-want-to-remove-768x459.png 768w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Find-user-you-want-to-remove-1536x918.png 1536w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Find-user-you-want-to-remove-2048x1223.png 2048w\" sizes=\"auto, (max-width: 2270px) 100vw, 2270px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1629797654912\"><strong class=\"schema-how-to-step-name\">Lib\u00e9rez la licence du contact choisi en cliquant sur l&#8217;ic\u00f4ne de suppression pour cet utilisateur.<br><\/strong> <p class=\"schema-how-to-step-text\">Attention : Apr\u00e8s avoir lib\u00e9r\u00e9 les licences d&#8217;un utilisateur, celui-ci perdra l&#8217;acc\u00e8s \u00e0 tous les contacts qui \u00e9taient partag\u00e9s avec lui.<br><br><meta charset=\"utf-8\"><img loading=\"lazy\" decoding=\"async\" width=\"2250\" height=\"1338\" src=\"https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-the-icon-to-remove-license.png\" class=\"attachment-full size-full\" alt=\"lick the icon to remove license\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-the-icon-to-remove-license.png 2250w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-the-icon-to-remove-license-300x178.png 300w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-the-icon-to-remove-license-1024x609.png 1024w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-the-icon-to-remove-license-150x89.png 150w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-the-icon-to-remove-license-768x457.png 768w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-the-icon-to-remove-license-1536x913.png 1536w, https:\/\/getsharedcontacts.com\/wp-content\/uploads\/2021\/08\/Click-the-icon-to-remove-license-2048x1218.png 2048w\" sizes=\"auto, (max-width: 2250px) 100vw, 2250px\" \/><br><\/p> <\/li><\/ol><\/div>\n\n<hr class=\"wp-block-separator has-text-color has-luminous-vivid-amber-color has-css-opacity has-luminous-vivid-amber-background-color has-background is-style-wide\"\/>\n\n<h3 class=\"wp-block-heading\">D\u00e9pannage<\/h3>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1630493876272\"><strong class=\"schema-faq-question\">Pourquoi mes anciens utilisateurs d\u00e9tiennent-ils toujours des licences ?<\/strong> <p class=\"schema-faq-answer\">Il est probable que les anciens utilisateurs aient \u00e9t\u00e9 suspendus ou supprim\u00e9s de la console d&#8217;administration de Google Workspace du client avant que l&#8217;administrateur ne commence \u00e0 supprimer les \u00e9tiquettes de contact. Pour r\u00e9soudre ce probl\u00e8me, il suffit de lancer Contacts partag\u00e9s et de <a href=\"\/knowledge-base\/how-to-unshare-contacts-that-you-have-shared-with-others\/\" target=\"_blank\" rel=\"noreferrer noopener\">d\u00e9-partager les anciens utilisateurs. <\/a> <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1630494248939\"><strong class=\"schema-faq-question\">Vous avez d\u00e9-partag\u00e9 une \u00e9tiquette, mais l&#8217;ancien utilisateur d\u00e9tient toujours une licence ?<\/strong> <p class=\"schema-faq-answer\">Contacter le support.<\/p> <\/div> <\/div>\n\n<p>Et c&#8217;est ainsi que vous pouvez facilement lib\u00e9rer une licence dans votre compte <a href=\"https:\/\/getsharedcontacts.com\/?src=howtoseeusersingscaccount\" target=\"_blank\" rel=\"noreferrer noopener\">Contacts partag\u00e9s pour Gmail\u00ae<\/a>.<\/p>\n\n<ul class=\"readmoreblock wp-block-list\">\n<li><a href=\"https:\/\/www.getsharedcontacts.com\/knowledge-base\/how-to-see-how-many-subscription-licenses-you-have-remaining\/\">Voir combien de licences d&#8217;abonnement il vous reste<\/a><\/li>\n\n\n\n<li><a href=\"\/knowledge-base\/how-to-see-my-invoices\/\">Comment voir mes factures dans les contacts partag\u00e9s pour Gmail\u00ae ?<\/a><\/li>\n\n\n\n<li><a href=\"\/knowledge-base\/how-to-install-the-chrome-extension-once-i-installed-the-app\/\">Utilisez l&#8217;extension Chrome Contacts partag\u00e9s pour Gmail\u00ae.<\/a><\/li>\n<\/ul>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lorsque des employ\u00e9s quittent une entreprise ou qu&#8217;un utilisateur n&#8217;a plus besoin d&#8217;acc\u00e9der aux contacts partag\u00e9s, nous recommandons de supprimer cet utilisateur de toutes les \u00e9tiquettes auxquelles il \u00e9tait invit\u00e9, afin d&#8217;\u00e9viter d&#8217;utiliser une licence pour lui. D\u00e9pannage Et c&#8217;est ainsi que vous pouvez facilement lib\u00e9rer une licence dans votre compte Contacts partag\u00e9s pour Gmail\u00ae.<\/p>\n","protected":false},"featured_media":31177,"parent":0,"template":"","class_list":["post-19984","knowledge-base","type-knowledge-base","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/getsharedcontacts.com\/fr\/wp-json\/wp\/v2\/knowledge-base\/19984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getsharedcontacts.com\/fr\/wp-json\/wp\/v2\/knowledge-base"}],"about":[{"href":"https:\/\/getsharedcontacts.com\/fr\/wp-json\/wp\/v2\/types\/knowledge-base"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/getsharedcontacts.com\/fr\/wp-json\/wp\/v2\/media\/31177"}],"wp:attachment":[{"href":"https:\/\/getsharedcontacts.com\/fr\/wp-json\/wp\/v2\/media?parent=19984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}